SFX trouble

If you have been seeing a higher number of error messages that say that the full text of a journal article is not available (when in fact it is) when attempting to link to full text through SFX from our article databases, you are not alone. This is not a problem with USF but a problem with a recent SFX update and it affects all SFX customers that loaded the update, including us. The update broke working links or failed to fix problems with Wilson, Gale, EBSCO, and LexisNexis. We are seeing the least number of problems with EBSCO. A temporary fix has been applied to the Gale databases so those are behaving better as of late yesterday afternoon, with the exception of Informe. ExLibris is making a fix available on Sunday, October 22 and it will probably be applied as soon as possible.

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